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Email: paulhark@aol.com

Before contacting technical support please make sure you are able to define the problem including all steps taken, any appropriate supporting documentation such as output including:

• Error codes and message
• Dumps and traces
• Screen prints
• Compiled output listings of pre audit-enabled source code and audit-enabled source code

Also have the following operating environment information:

• The version number of the operating system and its major components.
• Hardware components
• Third party software products involved